Hello guys,
i just switch my Z10 to Tmobile, i signed up for the value plan with unlimited data. After activation, i surfed web for about 5 minutes and it suddenly stop. The browser kept sending me to Tmobile Hotpost webpage. So i called in and spend an hour with the several customer service reps. They finally said that every BlackBerry device need to have BIS service ($10/month) in order for the phone to fully surf web and stuff. I explained that i got this phone from Canada and some of the carriers don't require customer to have BIS. I also said that this phone is designed to not need BIS. But they insisted that i have to add the BIS for $10 a month even with the value plan. I finally caved in and say yes. I have to pay an extra $10 dollar every month
Does any of you using your Z10 on T mobile and are required to have the BIS ? If so , Will the compression feature available for you ?
i just switch my Z10 to Tmobile, i signed up for the value plan with unlimited data. After activation, i surfed web for about 5 minutes and it suddenly stop. The browser kept sending me to Tmobile Hotpost webpage. So i called in and spend an hour with the several customer service reps. They finally said that every BlackBerry device need to have BIS service ($10/month) in order for the phone to fully surf web and stuff. I explained that i got this phone from Canada and some of the carriers don't require customer to have BIS. I also said that this phone is designed to not need BIS. But they insisted that i have to add the BIS for $10 a month even with the value plan. I finally caved in and say yes. I have to pay an extra $10 dollar every month
Does any of you using your Z10 on T mobile and are required to have the BIS ? If so , Will the compression feature available for you ?