I have tried an extensive search, but only came up with one reference as to what is missing.
In Device Manager under Universal Serial Bus Controllers, I get an unknown device. No matter
what I plug into an USB port, I get USB device not recognized. I know there should be something
similar to RIM USB controller, 3 items should be listed.
Have done a complete uninstall of BlackBerry Link and all drivers, rebooted, then reinstalled
BlackBerry Link. I have RIM virtual ports, but I get the above message and also that
BlackBerry Smartphone is unplugged. Tried installing the BlackBerry USB drivers that has
been referenced here, that did not help at all.
Appreciate any help, ****
In Device Manager under Universal Serial Bus Controllers, I get an unknown device. No matter
what I plug into an USB port, I get USB device not recognized. I know there should be something
similar to RIM USB controller, 3 items should be listed.
Have done a complete uninstall of BlackBerry Link and all drivers, rebooted, then reinstalled
BlackBerry Link. I have RIM virtual ports, but I get the above message and also that
BlackBerry Smartphone is unplugged. Tried installing the BlackBerry USB drivers that has
been referenced here, that did not help at all.
Appreciate any help, ****