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Can't backup Z10 with BlackBerry Link

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Hi,

My z10 is running on 10.2.0.429 and I have the latest BlackBerry Link installed.

When I'm connecting the z10 with the win 8.0 PC it tells me sometimes that it can't build up a connection.

When a connection is established I get an error message that something went wrong with the backup immediately.

I already uninstalled link but it did not help.

Any suggestions?

Thanks!

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