HI All,
I have been using BB z10 since it was launched. I am on 10.2 with stl 100 -1 device. It all started when i bought my z10, i noticed that the inspite of the sound notification on, my z10 wont play sounds, rings, message tones but i could hear notifications by plugging in the earphones.
I tried several reboots, software updates everything but no luck. I also searched various forums for an answer. So i called up my service agent and told him the problem. He said that i will have to roll back to old version or keep the phone in the service centre. Since i had to travel i decided to use the phone with no sound notification from the speakers.
One day, it started ringing and the notifications were back!! but the joy was shortlived as the sound went mum again.
After several days i found out the solution accidently. I was trying to check the battery size and number by removing the back cover while listening to songs by using earphones and then i started to check the back surface of the mobile. I removed the earphones to be more comfortable. Soon i discovered that there is a way to bring back the sound. The steps are
1. Play some music on the phone with out earphones
2. Remove the back cover of z10
3. Try to press/tap near the battery end where the screws are present and there is a small rectangle. Also try to tap/press on the 4 squares holes.
you can hear the songs which is playing from the speaker.
This works everytime my sound is gone. I know this is a hardware problem and not a software problem which lot of z10 users are facing.
I will soon try to replace my phone. Hope BB acknowledges this problem. :cool:
I have been using BB z10 since it was launched. I am on 10.2 with stl 100 -1 device. It all started when i bought my z10, i noticed that the inspite of the sound notification on, my z10 wont play sounds, rings, message tones but i could hear notifications by plugging in the earphones.
I tried several reboots, software updates everything but no luck. I also searched various forums for an answer. So i called up my service agent and told him the problem. He said that i will have to roll back to old version or keep the phone in the service centre. Since i had to travel i decided to use the phone with no sound notification from the speakers.
One day, it started ringing and the notifications were back!! but the joy was shortlived as the sound went mum again.
After several days i found out the solution accidently. I was trying to check the battery size and number by removing the back cover while listening to songs by using earphones and then i started to check the back surface of the mobile. I removed the earphones to be more comfortable. Soon i discovered that there is a way to bring back the sound. The steps are
1. Play some music on the phone with out earphones
2. Remove the back cover of z10
3. Try to press/tap near the battery end where the screws are present and there is a small rectangle. Also try to tap/press on the 4 squares holes.
you can hear the songs which is playing from the speaker.
This works everytime my sound is gone. I know this is a hardware problem and not a software problem which lot of z10 users are facing.
I will soon try to replace my phone. Hope BB acknowledges this problem. :cool: