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Z10 won't play movies I've purchased from Blackberry World - Please advise

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Today I purchased 5 movies from BB World because they were on sale at 0.79 pence each.. Bargain! or so I thought.. I watched the trailers before purchasing and they looked great. The problems occurred after they were downloaded, when I try to open the files I keep getting a dialogue box telling me that due to an unexpected error it can't play. I also got a dialogue box telling me it couldn't play the format!!

I've spent ages trying to sort this out and I'm now at my wits end! :mad::

Can anybody advise please?

Thanks

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