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Despite code Z10 won't unlock

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Hi,

Have a Z10 on Bell. Bought an unlock code from ebay didn't work so I ponied up and paid the full $50.00 to Bell. Interestingly they provided the exact same code so I presume it is the correct code. tried 4 attempts to enter code and despite the sim settings saying:

Network Subset: unlocked
Service Provider: Unlocked

When I insert a non bell sim (tried 2 different working other SIMS) it says that the network is locked and only emergency calls. I was able to change the APN etc.

Called Bell, they said mmmmmm don't know what to do, Call Blackberry.

Called Blackberry they said, mmmmm we can't figure it out nothing we can do from our end so call Bell.

Anyone have any thoughts or experience?

Many thanks!

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