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Encryption issues

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Fellow BlackBerrians,


I have an issue with my Z10. I was encrypting my device and media card and it required me to create a password (so i did). Now I decided to decrypt them and everything stuck. I do not want this decrypt anymore--too much hassle! Unfortunately, now I have have to always put in a password to unlock my phone. The settings will not let me turn off the password--I believe because the decryption is stuck.

If I back up my device, wipe it, and restore it will that solve the problem. Or, will that save the password issue, only to find that I am in the same position. Help please!!

PIN 24F2982A

Thanks in advance everyone!! :)

Philip

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