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Connecting to computer and 10.2 update..

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Hi,

I posted about a week ago about my annoying laptop, annoying link, annoying life.. lol.

In short, my Zed does not connect to my computer when it should. And randomly chooses when it will work. The few times it does connect to my computer and Link.. back up, restore and sync are greyed out.

If anyone read my other thread, you'd see I've tried everything.. I've reinstalled link, constantly reboot both phone and laptop, made sure I don't have BBRY desktop manager anymore, different usb's, mass storage on.. mass storage off.. and so on, lol.

I really want to try 10.2 but understand the leak wipes your phone. Does anyone have a solution for me?
Seeing as I can't back up my phone, if i remove my memory card, and make a note of bbm/phone contacts.. will I be ok? Don't mind apps going!

Help!

Thanks :)

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