I've been suffering lately from random reboots which happens many times a day..
Yesterday, after fully charging my Z10 and plugging it out of the charger (no overcharge) I left it for about an hour and when I went to check BBM I found that it's not working!
I tried pulling out the battery over 20 times but didn't work.. Just a 0.5 second red light flash each time I press the power button
I also tried connecting it to my laptop with BBL open but it didn't recognize it.. when the red light flashes I see my BlackBerry in BBL for 0.5 second
I had to surf the Internet for a solution and found the "check for updates" method by closing BBL and BBDS, disconnecting all BlackBerry devices attached to the laptop, going to www.blackberry.com/update using IE, click "chech for updates" and follow the instructions.. the light turned green while updating (same software I already have) but the phone didn't work after all that!
Finally, I pluged it to the charger for over 3 hours and tried pressing the power button but didn't work then tried again but this time it worked!!!
Guess what... the phone was formated but I still have an old back up which will help restoring about 70% of my data
What I'm asking for here is the reason of what happened and how many of you have suffered from it?
Posted via CB10
Yesterday, after fully charging my Z10 and plugging it out of the charger (no overcharge) I left it for about an hour and when I went to check BBM I found that it's not working!
I tried pulling out the battery over 20 times but didn't work.. Just a 0.5 second red light flash each time I press the power button
I also tried connecting it to my laptop with BBL open but it didn't recognize it.. when the red light flashes I see my BlackBerry in BBL for 0.5 second
I had to surf the Internet for a solution and found the "check for updates" method by closing BBL and BBDS, disconnecting all BlackBerry devices attached to the laptop, going to www.blackberry.com/update using IE, click "chech for updates" and follow the instructions.. the light turned green while updating (same software I already have) but the phone didn't work after all that!
Finally, I pluged it to the charger for over 3 hours and tried pressing the power button but didn't work then tried again but this time it worked!!!
Guess what... the phone was formated but I still have an old back up which will help restoring about 70% of my data
What I'm asking for here is the reason of what happened and how many of you have suffered from it?
Posted via CB10