Hi,
My friend brought me his blackberry z10 a few days ago to see if i could fix it. It seems like the phone just died completely. At first when i turned it on, it just showed me a screen where i could try functions like the cameras, the led, sensors etc. but i noticed the battery was very low so i decided to charge it first and then i turned it on again and the same thing happend. So i installed blackbery link on my laptop and when i connected the device, it just said, 'can't comunicat with device'. So i tried to reload the os through blackberry link and i took a long time to download and after it finished downloading, it was trying to conect to the device but then i just got this error msg 'can't comunicate with device'. So i unplugged it but i couldn't turn the screen on anymore. there's just the little red light blinking. no matter wich buttons i press, how long or anything, it stays the same, just the little red led blinking. it seems as if it's dead but when i connect it my laptop, it shows the device in but it says 'can't comunicate with device'. Any help to revive it again??
Thanks,
Hernando
My friend brought me his blackberry z10 a few days ago to see if i could fix it. It seems like the phone just died completely. At first when i turned it on, it just showed me a screen where i could try functions like the cameras, the led, sensors etc. but i noticed the battery was very low so i decided to charge it first and then i turned it on again and the same thing happend. So i installed blackbery link on my laptop and when i connected the device, it just said, 'can't comunicat with device'. So i tried to reload the os through blackberry link and i took a long time to download and after it finished downloading, it was trying to conect to the device but then i just got this error msg 'can't comunicate with device'. So i unplugged it but i couldn't turn the screen on anymore. there's just the little red light blinking. no matter wich buttons i press, how long or anything, it stays the same, just the little red led blinking. it seems as if it's dead but when i connect it my laptop, it shows the device in but it says 'can't comunicate with device'. Any help to revive it again??
Thanks,
Hernando