Like many other users, my Z10 when connected to my 2012 Civic Bluetooth, will automatically connect to my Z10 music folder and start playing whatever is in the folder... In my case, all I have there is my ring tones which I downloaded from the Blackberry site.
So I have to manually go to the phone and close out the music folder, but of course, as soon as I toggle through on my cars selected audio input and back to bluetooth, once again, the folder will open up and start playing my ring tones.
I eventually went to Bell and complained about this problem, and I was given a person at Rimm to talk to , I got up to level 3 in Rimm, and they had me send a log file of my phone to them, so they could analyze it, to see if there was a problem with the phone or not, causing the music folder to open automatically upon activating the car Bluetooth.
Well they called back tonight, and said, the phone is doing what it is suppose to do, as its designed that way.. He said some cars the music folder wont open, and on other cars it will. Its just the nature of the beast..
Upon which I told him, this is just plain stupid, as there should be some setting in the Z10 that would let us decide, if the phone should connect automatically to the car or not when it comes to audio files.
I also explained to him that I am not alone in this , as there are many other users out here who have he exact same problem, and are just as frustrated as I am..
He said he would mark it down for future consideration for upcoming bug fixes.. It just sounded to me, like he wasnt really too concerned about it.
I would suggest to anyone else out here, to do the same thing I did, go to your local wireless supplier, and ask to speak to a RImm representitive , as they will put you through to them on their phone, and complain the same way I did, as maybe the more that complain, the more they will take this matter serious.
....
So I have to manually go to the phone and close out the music folder, but of course, as soon as I toggle through on my cars selected audio input and back to bluetooth, once again, the folder will open up and start playing my ring tones.
I eventually went to Bell and complained about this problem, and I was given a person at Rimm to talk to , I got up to level 3 in Rimm, and they had me send a log file of my phone to them, so they could analyze it, to see if there was a problem with the phone or not, causing the music folder to open automatically upon activating the car Bluetooth.
Well they called back tonight, and said, the phone is doing what it is suppose to do, as its designed that way.. He said some cars the music folder wont open, and on other cars it will. Its just the nature of the beast..
Upon which I told him, this is just plain stupid, as there should be some setting in the Z10 that would let us decide, if the phone should connect automatically to the car or not when it comes to audio files.
I also explained to him that I am not alone in this , as there are many other users out here who have he exact same problem, and are just as frustrated as I am..
He said he would mark it down for future consideration for upcoming bug fixes.. It just sounded to me, like he wasnt really too concerned about it.
I would suggest to anyone else out here, to do the same thing I did, go to your local wireless supplier, and ask to speak to a RImm representitive , as they will put you through to them on their phone, and complain the same way I did, as maybe the more that complain, the more they will take this matter serious.
....