Hi, i have quite big Problem i think. Made last time change from BB Z10 for all users and I have 100 BB Z10 in my box. Users always made security wipe using their BB ID's before i gave them new devices... I saw, they did it. After that BB Z10 made reboot and after reeboot security wipe was on the way... or was on the way immediately after they started it.
Now i have some new users for which I decided give old Z10.... unfortunately... ca. 50% those which I've checked asking about BB ID after security wipe!
I checked it and im sure, a few of them was out of battery during security wipe, so security wipe started after power is back, works one hour and after reboot asking about BB ID... Now i can not even check old users of that devices and ask about BB IDs, devices wanted BB ID and there is no any hint in username field.
Is that mean i can simply throw those BB's away?
Now i have some new users for which I decided give old Z10.... unfortunately... ca. 50% those which I've checked asking about BB ID after security wipe!
I checked it and im sure, a few of them was out of battery during security wipe, so security wipe started after power is back, works one hour and after reboot asking about BB ID... Now i can not even check old users of that devices and ask about BB IDs, devices wanted BB ID and there is no any hint in username field.
Is that mean i can simply throw those BB's away?